We respect your privacy
Ferris Financial Services respects your right to privacy and is committed to safeguarding the privacy
of our customers and website visitors. We adhere to the Australian Privacy Principles contained in
the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.
"Personal information" is information we hold which is identifiable as being about you.
Collection of personal information
Ferris Financial Services will, from time to time, receive and store personal information you enter
onto our website, provided to us directly or given to us in other forms.
You may provide basic information such as your name, phone number, address and email address to
enable us to send information, provide updates and process your service order. We may collect
additional information at other times, including but not limited to, when you provide feedback,
when you provide information about your personal or business affairs, change your content or email
preference, respond to surveys and/or promotions, provide financial or credit card information, or
communicate with our customer support.
Additionally, we may also collect any other information you provide while interacting with us.
How we collect your personal information
Ferris Financial Services collects personal information from you in a variety of ways, including when
you interact with us electronically or in person, when you access our website and when we provide
our services to you. We may receive personal information from third parties. If we do, we will
Use of your personal information
Ferris Financial Services may use personal information collected from you to provide you with
information, updates and our services. We may also make you aware of new and additional
products, services and opportunities available to you. We may use your personal information to
improve our products and services and better understand your needs.
Ferris Financial Services may contact you by a variety of measures including, but not limited to
telephone, email, sms or mail.
Disclosure of your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional
advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set
out in this Policy. Personal information is only supplied to a third party when it is required for the
delivery of our services.
We may from time to time need to disclose personal information to comply with a legal
requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal
proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights,
property or safety of Ferris Financial Services, www.ferrisfinancial.com.au, its customers or third
Information that we collect may from time to time be stored, processed in or transferred between
parties located in countries outside of Australia. These may include, but are not limited to, the USA.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the
right to transfer to the extent permissible at law our user databases, together with any personal
information and non-personal information contained in those databases. This information may be
disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek
to only disclose information in good faith and where required by any of the above circumstances.
types of disclosure covered by this Policy. Where we disclose your personal information to third
parties, we will request that the third party follow this Policy regarding handling your personal
Security of your personal information
Ferris Financial Services is committed to ensuring that the information you provide to us is secure. In
order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic
and managerial procedures to safeguard and secure information and protect it from misuse,
interference, loss and unauthorised access, modification and disclosure.
The transmission and exchange of information is carried out at your own risk. We cannot guarantee
the security of any information that you transmit to us, or receive from us. Although we take
measures to safeguard against unauthorised disclosures of information, we cannot assure you that
personal information that we collect will not be disclosed in a manner that is inconsistent with this
Access to your personal information
You may request details of personal information that we hold about you in accordance with the
provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision
of information. If you would like a copy of the information, which we hold about you or believe that
any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading,
please email us at firstname.lastname@example.org.
We reserve the right to refuse to provide you with information that we hold about you, in certain
circumstances set out in the Privacy Act.
Complaints about privacy
If you have any complaints about our privacy practices, please feel free to send in details of your
complaints to PO Box 188, Banyo Qld 4014. We take complaints very seriously and will respond
shortly after receiving written notice of your complaint.
any time, in our sole discretion and all modifications will be effective immediately upon our posting
of the modifications on our website or notice board. Please check back from time to time to review
When you visit our website
When you come to our website (www.ferrisfinancial.com.au) we may collect certain information
such as browser type, operating system, website visited immediately before coming to our site, etc.
This information is used in an aggregated manner to analyse how people use our site, such that we
can improve our service.
uses to identify you when you come back to the site and to store details about your use of the site.
Cookies are not malicious programs that access or damage your computer. Most web browsers
automatically accept cookies but you can choose to reject cookies by changing your browser
settings. However, this may prevent you from taking full advantage of our website. Our website may
experience. In addition, cookies may be used to serve relevant ads to website visitors through third
party services such as Google Adwords. These ads may appear on this website or other websites you
Third party sites
Our site may from time to time have links to other websites not owned or controlled by us. These
links are meant for your convenience only. Links to third party websites do not constitute
sponsorship or endorsement or approval of these websites. Please be aware that Ferris Financial
Services is not responsible for the privacy practises of other such websites. We encourage our users
to be aware, when they leave our website, to read the privacy statements of each and every website
that collects personal identifiable information.
This document was last updated on 3 December 2018.